Modern warranty management for residential builders

Manage warranty requests from first report through to completion and sign-off — all in one place.

Built specifically for how builders manage warranties

ThinkLodge brings your entire warranty process into one place, giving your team the tools to manage claims efficiently, stay on top of issues, and deliver a seamless post-build experience.

  • Builders can easily set up user roles, ensuring the right access to the right homeowners and trade partners per community.

  • Homeowners can submit and track warranty claims effortlessly, with the ability to upload photos and videos of issues.

  • Empowering builders with interactive dashboards, real-time analytics, and the intuitive "Ask a Question" feature that lets users explore data through natural language for more accessible, actionable insights.

  • Homeowners, builders, and trade partners can quickly assess and document issues on-site, providing real-time updates.

  • Integrated with Twilio for streamlined messaging and notifications.

  • Real-time reporting and insights help Builders identify trends and areas for improvement.

From request to resolution, fully managed

Capture and track warranty requests

Schedule appointments and track availability

Review, approve, and assign work

Communicate in real time

Coordinate trades and technicians

Complete work and capture sign-off

Warranty is just the beginning

ThinkLodge is building a complete workflow management suite for residential builders, designed to connect every stage of the build lifecycle.